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Joomlatwork
Joomla SEF Patch extended version support (paid version)
Support questions
Can't buy
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Topic: Can't buy (Read 5395 times)
pastoweb
Newbie
Posts: 20
Can't buy
«
on:
July 11, 2006, 10:46:23 AM »
we can't succed in buying Sef Patch ext, the system doesn't validate any credit card.
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #1 on:
July 11, 2006, 10:49:26 AM »
What wrong? You go to paypal and there you can use the credit card at paypal payments? Is this a problem?
Regards.
Richard
(Joomlatwork)
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pastoweb
Newbie
Posts: 20
Re: Can't buy
«
Reply #2 on:
July 11, 2006, 10:54:05 AM »
Everything works fine until the last step: insert data, check data, but when I confirm it says the system couldn't validate the card, and to try another one. Tryed two credit cards (valid and used many times on the web, also with paypal) but had the same problem.
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #3 on:
July 11, 2006, 10:59:11 AM »
Is this a paypal problem?
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pastoweb
Newbie
Posts: 20
Re: Can't buy
«
Reply #4 on:
July 11, 2006, 11:00:04 AM »
looks like that
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #5 on:
July 11, 2006, 11:05:03 AM »
For how many sites you want to use the component for?
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pastoweb
Newbie
Posts: 20
Re: Can't buy
«
Reply #6 on:
July 11, 2006, 11:34:25 AM »
I'll try it on one site, then I'll see
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re:[SOLVED] Can't buy
«
Reply #7 on:
July 12, 2006, 06:45:04 AM »
Seems to be solved now
Richard
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pastoweb
Newbie
Posts: 20
Re: Can't buy
«
Reply #8 on:
July 13, 2006, 03:12:35 PM »
Sorry, we're still unable to pay from italy. I tryed both with my and my agency credit card, but had the same problem. At the end it says:
"Non siamo riusciti a verificare questa carta di credito tramite il nostro processo di convalida. Per proseguire la procedura di pagamento, assicurati che le informazioni immesse siano corrette o prova a utilizzare un'altra carta."
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #9 on:
July 30, 2006, 03:11:52 PM »
Is it possible for you to do a bank-to-bank transfer to the Netherlands?
Than we will handle it offline through the mail.
Just send a mail to our contact (services mailbox) address and we'll arange something.
John
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Overcast
Newbie
Posts: 2
Re: Can't buy
«
Reply #10 on:
August 13, 2006, 09:44:30 AM »
PayPal don't work with Russia. Can i purchase SEF Patch in different way?
For example:
http://www.2checkout.com/
P.S. What about updates for next joomla version? Is it necessary for me to purchase your product every time then new version is out or...?
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #11 on:
August 13, 2006, 12:15:29 PM »
Next updates only have to be purchased if it's a major Joomla version upgrade, so if 1.0.11 comes out, it's a free upgrade, for 1.5 you have to purchase it again.
Do you have a credit card? or can you do a mony transfer to the Netherlands?
Maybe that way the payment can be made.
John
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Overcast
Newbie
Posts: 2
Re: Can't buy
«
Reply #12 on:
August 13, 2006, 12:30:45 PM »
I have VISA credit card. Hope you open 2checkout services for your product, like bbpixel.com
Quote from: joomlatwork on August 13, 2006, 12:15:29 PM
Next updates only have to be purchased if it's a major Joomla version upgrade, so if 1.0.11 comes out, it's a free upgrade, for 1.5 you have to purchase it again.
That's odd. I'll wait for J1.5.x brunches in this case.
Thank you any way!
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joomlatwork
Administrator
Hero Member
Posts: 2817
Re: Can't buy
«
Reply #13 on:
August 14, 2006, 08:44:07 AM »
It's not odd, 1.5 is a major Joomla release and requires research and rework from our side.
John
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